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Hotel & F&B marketing Brussels, Belgium

One approach for hotel guests and Brussels locals.

Hotel Indigo Brussels City and its restaurant SERRA, in one marketing approach.

Hotel Indigo Brussels City sign under a branded umbrella
Bartender at work at SERRA
A guest raises a glass at SERRA La Guinguette
Hotel Indigo Brussels City, its restaurant SERRA and the SERRA La Guinguette summer terrace.

Two audiences with different reasons to visit

Hotel Indigo Brussels City and SERRA needed visibility across two connected audiences: people choosing a hotel stay and locals looking for food, drinks and experiences in Brussels. The challenge was to connect those needs within one marketing approach.

Hotel and restaurant marketing, brought together

Hautel brought hotel and F&B communication together across social channels, content production, paid media, PR, creators and digital touchpoints. Recurring communication around the property and restaurant was supported by specific commercial moments.

The work included seasonal campaigns, SERRA La Guinguette, a four-hands dinner and Meetings & Events content. Each activation gave the team a relevant story to communicate while maintaining the connection between the hotel and its restaurant.

Hotel Indigo Brussels City facade and the SERRA La Guinguette terrace

Growth in Instagram reach

Instagram reach increased by 89.4% compared with the previous measured month.

The continued content relationship provides additional evidence of continuity beyond the initial six-month engagement. This reach comparison describes visibility, not revenue or reservations.

Tell us about your hotel and the project you have in mind.

Ongoing content, a production or a focused campaign: start with a short message.